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ManorHouseLeafletFront

Click here to download a copy of our surgery brochure or pop into the surgery and pick one up

KEEP UP TO DATE WITH

PLEASE CLICK TO FILL IN OUR PRACTICE SATISFACTION SURVEY YOUR VIEWS ARE IMPORTANT TO US.

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ould you recommend us?
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Practice News
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Monday - Friday

Telephone lines open

8.00 - 18.30

Doors open

8.30 - 18.30

Welcome to Your Family Surgery
Manor House Surgery

Emperor's Gate, Stevenage, SG2 7QX. Telephone: 01438 742639 Fax: 01438 746201

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The Surgery will be closed for the afternoon from 12pm on Wednesday 20th September 2017 for local staff training. Fror medical advice or emergencies please call 111

 

FLU VACCINATIONS ARE NOW AVAILABLE FOR THOSE 65+ AND AT RISK OR CARERS. Please contact us to make an appointment in our specialised clinics on some Fridays & Saturdays during September/October

 

BOWEL CANCER SCREENING for patients aged between 60-74 - Please see important information concerning the screening programme by clicking the link or dowloading the leaflet in our USEFUL LINKS Section

 

CHILDHOOD ILLNESSES - For information please click on leaflet below on our HOME page

 

Our next Saturday morning opening is 7th October 2017. We are able to offer pre-book appointments with a GP or Nurse Practitioner

 

Care Quality Commission (CQC) RESULT OF INSPECTION - We are very pleased to be rated overall a GOOD Practice with 1 OUTSTANDING mark. To view the full report please use the link on this page of our website.

 

A message to all our Carers. Thank you to all the Carers that supported our event on 21st September. We have had some positive feedback and plan to hold a similar event in the New Year.

 

ON - LINE FACILITIES ARE NOW AVAILABLE including booking appointments & ordering REPEAT PRESCRIPTIONS & ACCESS TO MEDICAL RECORDS please visit the Surgery with photographic identification to collect your login details

 

CANCER AWARENESS - please see East & North Herts Commissioning Group website www.enherts.ccg.nhs.uk/be-clear-on-cancer for information

 

DECLARATION OF GP EARNINGS 2014/15 can be seen on this website under the heading About Us - Practice Policy

 

We encourage all eligible patients to take advantage of the protection that the flu vaccine offers and would encourage patients to have their vaccination administered by a Nurse in one of our flu clinics.There are many advantages to having your flu vaccination done by your own GP or nurse

 

Your GP practice has a copy of your full medical record so is able to best assess your risk and clinical needs, and will be able to record all the details of your vaccination in your record

 

PATIENTS CAN ACCESS THE NEW QEII URGENT CARE CENTRE FOR MINOR ILLNESSES & MINOR INJURIES OPEN 24 HOURS A DAY EVERY DAY- for more information visit www.newqeii.info/services/urgent-care-centre

 

THE PRACTICE NAMED ACCOUNTABLE GP IS DR MICHAEL DUGGAN -The 2015-2016 GP contract in England now requires the named accountable GP to take responsibility for the co-ordination of all appropriate services and ensure they are delivered where required (based on the named GP's clinical judgement) to each of their patients. Please see our Newsletter for more details.

 

Please complete our Friends and Family Survey from the Link below on the Home page or when you visit the Practice - forms are available in the waiting room. This is an opportunity to rate our service so we can endeavour to make continuous improvements where necessary - thank you

 

FRIENDS & FAMILY REVIEW we had 23 responses in September 2016. The ratings are as follows: Extremely Likely = 14, Likely = 7 Neither Likely or Unlikely = 2, Unlikley = 0, Dont Know = 0

 

The result of our Patient Satisfaction Survey 2015 and actions planned for the coming year can be seen in the Patient Group section of this website Thank you for your time in completing the Survey to enable us to make continual improvements to our Service. Please note you can now take part in the current years survey by clicking to link on the bottom of this page

 

The 2015 Practice Survey undertaken by us shows an overall satisfaction result of 98%. Thank you to those patients who took part.

 

NHS HEALTH CHECKS - if you are aged between 40 & 74 years old and you do not suffer with a chronic condition or take medication to lower your Cholesterol you may be eligable for a NHS Health check. Please contact the surgery for an appointment with either the GP or Nurse

 

OVER 75 YEAR OLD HEALTH CHECKS ARE NOW AVAILABLE. These are undertaken to ensure these patients health & social care needs are met to ensure their future wellbeing. Please book an appointment with one of our Nurses.

 

PATIENT PARTICIPATION GROUP - Please see updated news of actions planned as a result of our Survey 2014/15 under the heading Patient Group on this website. Please let us know if you would like to be a member of the Group

 

ANTIBIOTIC PRESCRIBING MAY NOT ALWAYS BE NECESSARY TO GET WELL SOON. Please refer to www.nhs.uk/antibiotics for more information or pick up a leaflet from the Surgery

 

ON-LINE BOOKING OF APPOINTMENTS NOW AVAILABLE - please see appointments section for details

 

SUMMARY CARE RECORDS - please see our Newsletter and Useful Links for information

 

Domestic Violence - please see local support contact details in the CONTACT & USEFUL LINKS section on this website

 

The Abdominal Aortic Aneurysm (AAA) Screening Programme is being offered to all Men in the year they turn 65. If you are older you can self refer to the programme. Please see the AAA website on www.aaa.screening.nhs.uk

 

CARERS - PLEASE SEE INFORMATION IN SECTION 'ABOUT US' ON THIS WEBSITE

 

We have a new female GP - Dr R Kailasa. She joins the other GP's - Dr Duggan, Dr Eames, Dr Hosein and Dr Parkinson

 

Ear Care - Please see details in section 'Services' on this website

 

PLEASE SEE DETAILS OF THE NEW 111 SERVICE IN OUR NEWSLETTER CLICK BELOW

 

PLEASE DO NOT VISIT A&E INAPPROPRIATELY it wastes NHS valuable funds and resourses. Please call 111 if you are unsure of the correct pathway to use and see the 'WHICH SERVICE IS RIGHT FOR YOU' LEAFLET which directs you to the correct care pathway. Click on Useful Links or at foot of this HOME page on this website

 

KEEP UP TO DATE SEE OUR NEWSLETTER LINK ON THIS PAGE

 

CHANGE TO OUR EXTENDED HOURS - Introduction of a pre bookable evening surgery 18:30 - 19:30 from Tuesday 8th May 2012.

 

MORE INFORMATION REGARDING FLU JABS CAN BE FOUND ON LINE AT : www.nhs.uk/flu

 

The evening surgery has been offered as a result of the patients request in our recent survey. It will be inplace of the early surgery on a Monday morning

 

PLEASE NOTE THAT OUR PHONE LINES ARE OPEN FROM 8am - 18.30. We open our doors at 8.30 and close them at 6pm. If you arrive after 6pm for collection of a prescription please knock on our office window and we will be pleased to help you

 

We are looking for patients to form a Patient Participation Group. Please call the Surgery for details

 

There is a slight error with our Practice Leaflet. early sessions between 7am - 8am are prebookable not book on day. The website clinic list is correct.

 

WE ARE NOW TEXT MESSAGING CONFIRMATION OF APPOINTMENTS PLEASE LET US HAVE YOUR UP TO DATE MOBILE NUMBER AND EMAIL ADDRESS BY USING OUR ON-LINE SERVICES OR POP IT INTO RECEPTION

 

Smokers - we have 2 nurses specialising in smoking cessation. Please ring Surgery for appointment. Two of our patients have recently quit after 60years of smoking

 

New Patient Call and Information Screen in waiting room

 

Digital 'Book In' System Installed

 

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FOR MEDIAL ADVICE & OUT OF HOURS
EMERGENCIES

Welcome to Manor House Surgery's web site. Situated at Emperor's Gate, Chells Manor in Stevenage, we are general family practitioners with your welfare at heart.

Use this site to check our opening hours, when our clinics are on and when each doctor or nurse is on duty, how to register with us and to order repeat prescriptions.

Website design by Creative Line Design

Tuesday Evening 

18:30 - 19:30

Thursday Morning 

7:00 - 08:00

1st Saturday in Month

9:30 - 10:30

ChildhoodIllness

Click here for your copy of the NHS 'Child Illnesses - Stay Well This Winter' brochure

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