Monday - Friday
Telephone lines open
8.00 - 18.30
8.30 - 18.30
Emperor's Gate, Stevenage, SG2 7QX. Telephone: 01438 742639 Fax: 01438 746201
The Surgery DOORS will be closed from 12.30pm to 1.30pm on Wednesday 14th February 2018 for staff meeting. For enquiries & urgent medical problems our Reception will be still accessible by calling 01438 742639 Thank you
Our next Saturday morning opening is 17th February 2018. We are able to offer pre-book appointments with a GP or Nurse Practitioner
FLU VACCINATIONS ARE NOW AVAILABLE FOR THOSE 65+ AND AT RISK OR CARERS. Please contact us to make an appointment in our specialised clinics on some Fridays & Saturdays during October & November
BOWEL CANCER SCREENING for patients aged between 60-74 - Please see important information concerning the screening programme by clicking the link or dowloading the leaflet in our USEFUL LINKS Section
CHILDHOOD ILLNESSES - For information please click on leaflet below on our HOME page
Care Quality Commission (CQC) RESULT OF INSPECTION - We are very pleased to be rated overall a GOOD Practice with 1 OUTSTANDING mark. To view the full report please use the link on this page of our website.
ON - LINE FACILITIES ARE NOW AVAILABLE including booking appointments & ordering REPEAT PRESCRIPTIONS & ACCESS TO MEDICAL RECORDS please visit the Surgery with photographic identification to collect your login details
CANCER AWARENESS - please see East & North Herts Commissioning Group website www.enherts.ccg.nhs.uk/be-clear-on-cancer for information
DECLARATION OF GP EARNINGS 2014/15 can be seen on this website under the heading About Us - Practice Policy
We encourage all eligible patients to take advantage of the protection that the flu vaccine offers and would encourage patients to have their vaccination administered by a Nurse in one of our flu clinics.There are many advantages to having your flu vaccination done by your own GP or nurse
Your GP practice has a copy of your full medical record so is able to best assess your risk and clinical needs, and will be able to record all the details of your vaccination in your record
PATIENTS CAN ACCESS THE NEW QEII URGENT CARE CENTRE FOR MINOR ILLNESSES & MINOR INJURIES OPEN 24 HOURS A DAY EVERY DAY- for more information visit www.newqeii.info/services/urgent-care-centre
THE PRACTICE NAMED ACCOUNTABLE GP IS DR MICHAEL DUGGAN -The 2015-2016 GP contract in England now requires the named accountable GP to take responsibility for the co-ordination of all appropriate services and ensure they are delivered where required (based on the named GP's clinical judgement) to each of their patients. Please see our Newsletter for more details.
Please complete our Friends and Family Survey from the Link below on the Home page or when you visit the Practice - forms are available in the waiting room. This is an opportunity to rate our service so we can endeavour to make continuous improvements where necessary - thank you
FRIENDS & FAMILY REVIEW we had 23 responses in September 2016. The ratings are as follows: Extremely Likely = 14, Likely = 7 Neither Likely or Unlikely = 2, Unlikley = 0, Dont Know = 0
The result of our Patient Satisfaction Survey 2015 and actions planned for the coming year can be seen in the Patient Group section of this website Thank you for your time in completing the Survey to enable us to make continual improvements to our Service. Please note you can now take part in the current years survey by clicking to link on the bottom of this page
The 2015 Practice Survey undertaken by us shows an overall satisfaction result of 98%. Thank you to those patients who took part.
NHS HEALTH CHECKS - if you are aged between 40 & 74 years old and you do not suffer with a chronic condition or take medication to lower your Cholesterol you may be eligable for a NHS Health check. Please contact the surgery for an appointment with either the GP or Nurse
OVER 75 YEAR OLD HEALTH CHECKS ARE NOW AVAILABLE. These are undertaken to ensure these patients health & social care needs are met to ensure their future wellbeing. Please book an appointment with one of our Nurses.
PATIENT PARTICIPATION GROUP - Please see updated news of actions planned as a result of our Survey 2014/15 under the heading Patient Group on this website. Please let us know if you would like to be a member of the Group
ANTIBIOTIC PRESCRIBING MAY NOT ALWAYS BE NECESSARY TO GET WELL SOON. Please refer to www.nhs.uk/antibiotics for more information or pick up a leaflet from the Surgery
ON-LINE BOOKING OF APPOINTMENTS NOW AVAILABLE - please see appointments section for details
SUMMARY CARE RECORDS - please see our Newsletter and Useful Links for information
Domestic Violence - please see local support contact details in the CONTACT & USEFUL LINKS section on this website
The Abdominal Aortic Aneurysm (AAA) Screening Programme is being offered to all Men in the year they turn 65. If you are older you can self refer to the programme. Please see the AAA website on www.aaa.screening.nhs.uk
CARERS - PLEASE SEE INFORMATION IN SECTION 'ABOUT US' ON THIS WEBSITE
We have a new female GP - Dr R Kailasa. She joins the other GP's - Dr Duggan, Dr Eames, Dr Hosein and Dr Parkinson
Ear Care - Please see details in section 'Services' on this website
PLEASE SEE DETAILS OF THE NEW 111 SERVICE IN OUR NEWSLETTER CLICK BELOW
PLEASE DO NOT VISIT A&E INAPPROPRIATELY it wastes NHS valuable funds and resourses. Please call 111 if you are unsure of the correct pathway to use and see the 'WHICH SERVICE IS RIGHT FOR YOU' LEAFLET which directs you to the correct care pathway. Click on Useful Links or at foot of this HOME page on this website
KEEP UP TO DATE SEE OUR NEWSLETTER LINK ON THIS PAGE
CHANGE TO OUR EXTENDED HOURS - Introduction of a pre bookable evening surgery 18:30 - 19:30 from Tuesday 8th May 2012.
MORE INFORMATION REGARDING FLU JABS CAN BE FOUND ON LINE AT : www.nhs.uk/flu
The evening surgery has been offered as a result of the patients request in our recent survey. It will be inplace of the early surgery on a Monday morning
PLEASE NOTE THAT OUR PHONE LINES ARE OPEN FROM 8am - 18.30. We open our doors at 8.30 and close them at 6pm. If you arrive after 6pm for collection of a prescription please knock on our office window and we will be pleased to help you
We are looking for patients to form a Patient Participation Group. Please call the Surgery for details
There is a slight error with our Practice Leaflet. early sessions between 7am - 8am are prebookable not book on day. The website clinic list is correct.
WE ARE NOW TEXT MESSAGING CONFIRMATION OF APPOINTMENTS PLEASE LET US HAVE YOUR UP TO DATE MOBILE NUMBER AND EMAIL ADDRESS BY USING OUR ON-LINE SERVICES OR POP IT INTO RECEPTION
Smokers - we have 2 nurses specialising in smoking cessation. Please ring Surgery for appointment. Two of our patients have recently quit after 60years of smoking
New Patient Call and Information Screen in waiting room
Digital 'Book In' System Installed
FOR MEDICAL ADVICE & OUT OF HOURS
Welcome to Manor House Surgery's web site. Situated at Emperor's Gate, Chells Manor in Stevenage, we are general family practitioners with your welfare at heart.
18:30 - 19:30
7:00 - 08:00
1st Saturday in Month
9:30 - 10:30